Is IT delivering value to your business and are all IT risks being mitigated? An indepth IT Manager will provide management visibility and an insight into how IT is operating in the business.
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Is IT delivering value to your business and are all IT risks being mitigated? An indepth IT Manager will provide management visibility and an insight into how IT is operating in the business.
Read More...
Business Intelligence (BI)
Business Intelligence can be expensive. indepth IT Solutions' approach provides quality BI services at a cost suitable for small to medium enterprises.
Home > Solutions > System Management
indepth IT offer several options for supporting customers' IT systems from hourly rate support as required, through to comprehensive support for a fixed monthly fee.
A summary of the fixed cost monthly IT support options offered by indepth IT Solutions for System Management are as follows:| Support Service | Monitoring | Essential Server Support | Full Server Support |
| Network and server monitoring |  |
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| Server backup management | |
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| Anti-virus management | |
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| Network and communications management | |
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| Email system management | |
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| System data restores | |
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| Server OS patch management | |
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| Server application patch management | |
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| User creation and management | |
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| User email management | |
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| User data restores | |
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| File security administration | |
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| On-site core equipment support | |
Both Essentials Server Support and Full Server Support include device monitoring. Refer to Infrastructure Monitoring for more information.
Essential Server Support
Essential Server Support covers remotely maintaining the server operating system, monitoring the server, managing the email system, managing the system backup to ensure the important data can be restored if required and keeping the anti-virus software up to date. Any application patches, changes or additions to applications on the server are charged on a discounted hourly rate as needed.
This service gives you peace of mind that the essential elements of the IT system are being monitored and pro-actively managed for a low monthly fixed fee. Essential Support helps prevent extended system downtime and business interruptions, saving you time and money.
Full Server Support
Server Support involves full remote management of your server and core hardware (firewall, switch) and builds on the benefits of Essential Support. The fixed monthly fee includes unlimited remote support and site visits to address core equipment issues.